Terms & Conditions

Please read these Terms & Conditions carefully before using OptimiSEO. By registering for an account or using the platform, you agree to be bound by these terms. If you do not agree, you must not use the service.

1. About Us

OptimiSEO is operated by Inkberry Creative Limited, registered in England and Wales. Registered office: Deb House, 19 Middlewoods Way, Whamcliffe Business Park, Carlton, Barnsley, South Yorkshire, S71 3HR. Company registration number: 08788328.

2. Eligibility

You must be at least 18 years of age to register for and use OptimiSEO. By creating an account you confirm that you meet this requirement.

3. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately if you suspect any unauthorised use of your account. We reserve the right to suspend or terminate accounts that we believe have been compromised or used in violation of these terms.

4. Acceptable Use

You agree not to use OptimiSEO to:

• Violate any applicable law or regulation
• Infringe the intellectual property rights of any third party
• Transmit any harmful, offensive, or unsolicited content
• Attempt to gain unauthorised access to any part of the platform or its infrastructure
• Interfere with or disrupt the service or servers connected to it
• Use automated tools to scrape, extract, or harvest data from the platform without our prior written consent

5. Intellectual Property

All content, software, and technology forming part of OptimiSEO - including but not limited to design, text, graphics, and code - is owned by or licensed to Inkberry Creative Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Your Content

You retain ownership of any content you submit to OptimiSEO. By submitting content you grant us a non-exclusive, royalty-free licence to use, store, and display that content solely for the purpose of providing the service to you. You are solely responsible for ensuring that any content you submit does not infringe the rights of any third party.

7. Availability

We aim to provide a reliable service, but we do not guarantee that OptimiSEO will be available at all times. We may suspend access for maintenance, updates, or reasons beyond our control. We will endeavour to give reasonable notice of planned downtime where possible.

8. SMS Credits

SMS credits let campaign actions send text messages. They are bought by, belong to, and are paid for by the individual user who buys them, not by any workspace.

• Price. Credits are sold in packs at the price shown when you buy, plus VAT. A pack's price is taken from your chosen card when you buy it, and you are sent an invoice.
• Use. Each part of a text message costs a number of credits, which depends on the country it is sent to. A long message is sent in several parts. Credits are taken when a message is accepted for sending. If we are told the message could not be sent, or it ran out of time before it was sent, those credits are returned.
• Delivery. A message counts as sent once it has been handed to the mobile network. We cannot guarantee that it is delivered or read.
• No expiry. Credits do not run out of date, and a later change in price does not affect credits you have already bought.
• No refunds. Credits are not refundable once bought, except where the law requires it.
• Closing your account. Any unused credits are forfeited when your account is deleted or erased.
• Automatic top-up. If you turn on automatic top-up, you authorise us to charge your chosen card for a further pack whenever your balance falls to the level you set. This happens without asking you each time, and at most three times a day. If a charge fails, automatic top-up is turned off, and we let you know. You can turn it off at any time.
• Sharing. You decide whether your credits may be used only by actions you set up, on every campaign you belong to, or on the campaigns you choose. You are responsible for any use of your credits by others you share them with. A workspace owner may prevent members' credits being used on that workspace's campaigns.
• Recipients. Text messages are only sent to people who have added and verified their mobile number, and who have not opted out of messages from campaign actions. You must only send messages that comply with section 4 and with the law on electronic marketing.

9. Limitation of Liability

To the fullest extent permitted by law, Inkberry Creative Limited shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, OptimiSEO. Our total liability to you in connection with these terms shall not exceed the amount paid by you, if any, in the twelve months preceding the event giving rise to the claim.

10. Privacy

Your use of OptimiSEO is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. We will notify you of significant changes via email or a notice within the platform. Your continued use of OptimiSEO after any changes constitutes your acceptance of the updated terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these Terms & Conditions, please contact us at support@optimiseo.com.